Website Care Plans
You didn't start your business so you could
stay up late updating your website.
Take back your time
Benefits of Website Care Plans
Technical Updates, Industry Leading Security, Trusted Advice and Peaceful Sleep.
Your website is a valuable business asset. Downtime or performance issues can lead directly to lost business and revenue. With our Managed Website Support and Care Plans we go beyond traditional hosting to manage your website behind the scenes. Perfect if you want tip-top results, but don’t have the time or technical know-how to tweak and manage things ‘under the hood’.
No Long-Term Contract. Cancel Anytime.
Business Class Hosting
Don't settle for substandard WordPress hosting. We select the best hosting servers for your business and manage all the technical details for you.
Security Protection
We employ overlapping measures to improve, harden, and maintain the security of your website - dramatically reducing the likelihood of a successful attack.
Rock-Solid Backups
We prepare for disaster recovery whether it is from hackers, server failure, or even “the self-inflicted oops” by storing off-site cloud backups.
WordPress Updates
Worry-free software updates. Themes & plugins add functionality but sometimes can be tricky to update. We have experience troubleshooting compatibility issues.
Speed & Performance
It's important that your website loads as fast as possible. We will run checks and identify ways to improve speed, performance and overall user experience.
Database Optimization
We clean your website's table overhead, transient data, old revisions, unused plugins, and cobwebs so your site is always running optimally.
Expertise
We have been building websites since the late ’90s and have spent the last decade specializing in building and maintaining WordPress websites.
Free SSL Certificate
SSL isn’t just for e-commerce any more; it is important for website security. As a bonus, Google gives SSL-enabled websites precedence in search results.
Monthly Report
We send monthly reports to you summarizing the work we performed your website each month based on your specific plan.
Regardless of who built your website, Agate Fire Creative can protect & care for it.
Care Plans are right for your business if you . . .
Seek peace-of-mind knowing your website is secure
Desire a single point of contact for personalized support
Prefer to focus on your business not website maintenance
Need a long-term WordPress partner and advisor
Website Care Plan Pricing
All-in-one WordPress Maintenance, Hosting, and Support.
*** All plans require a $195 initial setup fee - waived if we built your website. ***
ESSENTIAL
Security Protection
- A fit for startups & nonprofits who have small, fairly simple sites with few content changes but are concerned about security.
- Business Class VPS Hosting
- Hard Disk Storage - 10 GB SSD
- Daily Secure Off-Site Backups
- WP Core, Theme & Plugin updates
- Critical Security Patches As Needed
- Premium 24/7 Security Protection
- Malware Scanning
- Blacklist Monitoring
- Monthly Maintenance Report
- Email Support
BUSINESS
Security & Support
- Crafted for small to medium businesses who rely on their web presence for their business growth.
- Everything from Essential Plan plus
- Hard Disk Storage - 20 GB SSD
- 2x Daily Secure Off-Site Backups
- Premium Spam Blocker
- Uptime Commitment & Monitoring
- Scan & Fix Broken Links
- Database Optimization
- Premium Plugins, $500/yr value
- Disaster Recovery Included
- Priority Phone/Email Support
BUSINESS PRO
Security, Support, Performance
- Ideal for businesses that rely on the availability & performance of their website for direct revenue growth.
- Everything from Business Plan plus
- Hard Disk Storage - 30 GB SSD
- Hourly Secure Off-Site Backups
- Page Speed Performance Monitoring
- Premium Speed & Image Optimization
- Mixed SSL Content Resolution
- Google Search Console Monitoring
- Google Analytics Monitoring & Report
- Monthly Consulting/Strategy Call
- VIP Priority Phone/Email Support
Need Something Custom?
We're happy to craft a custom WordPress Maintenance & Support Plan that suits your needs.
Grab a cup of coffee, let's chat. [Schedule a Call]
Ongoing SEO
Adding WordPress SEO services to your plan can increase your page ranking, giving you an advantage over your competition.
More Service Time
Do you need more service time each month? We can create a custom WordPress support plan that includes all the hours you need.
Frequently Asked Questions
Both WordPress and third-party plugins used to build a WordPress website are continually being updated for a number of reasons. The most important reason is to address security issues and bugs. Even though the updates are highly recommended, there is no guarantee that an update will not break a website or that the currently installed plugins will continue to work. A trained website professional will immediately know what action to take when something goes haywire.
Of course. You can fix your car yourself, too. But do you have the time and technical know-how? Wouldn’t your time be better spent working on your business?
Absolutely! New clients looking for a long-term partnership are always welcomed. Depending on the current condition of your website when you enroll in one of our website maintenance plans, we may require a website audit package be purchased and completed before we can migrate your website to our servers. We'll provide you with an audit report and discuss any potential concerns we may have.
We assist with the maintenance of most websites; however, we specialize in WordPress websites. Find out if your website runs on WordPress?
Unfortunately, you cannot. Support time is designed to reserve your place in our schedule and our resources, therefore it does not roll over.
In short, yes it can. But that’s not recommended. We use and recommend G Suite for Business as a powerful email option.
Moving hosting providers does not have to be a traumatic experience:
1. Signup for a Managed WordPress Hosting account with us. Once we receive payment we will setup your account and send you the details you need to upload your files or simply submit a support ticket and we can handle the migration for you.
2. Make sure you have a backup of your website's files.
3. Access your domain registrar's account and update your domain's DNS to point to our nameservers:
ns1.agatefirecreative.net
ns2.agatefirecreative.net
It may take between 12 and 72 hours for the DNS to fully update to point to your new online home. You can check this online using this free DNS checker, simply enter your domain name and select NS (nameserver) in the dropdown.
4. Once the DNS has updated you should contact your former hosting company to cancel your account. If you have any issues moving hosts please contact our support team.
We know strategizing and brainstorming works best on the phone or on a video/screen share call. We are here to partner with you to strategize on the focus and trajectory of your website for growth and improvements.
It's your time to use as you need. We've provided a convenient Strategy Session scheduling link for you to choose a time that's most convenient for you.
Our servers are located in Ann Arbor, Michigan. You can read about our latest server upgrade on our blog, We've upgraded our servers & how it benefits our clients.
Not at all. However, our pricing assumes web hosting on our private VPS server. This server is optimized for WordPress and our workflow. Since using other servers usually requires a change in our workflow (and makes tasks take longer as a result), there is no discount if you choose not to host your website with us.
There is no contract for any of our WordPress Support Plans and you are free to cancel any time. All support plans are offered on a subscription basis. Simply request a cancellation via email, and we will stop the next payment within 48 hours.
Clients subscribed to a website care plan and clients on active projects get first dibs on our available time. If you need help with your site but are not an active client, feel free to get in touch by submitting a support ticket, but note that turnaround time is often at least a few weeks and sometimes much more.
We do not offer social media management services. We specialize on the design, development, management, and support of high-quality WordPress websites.
Have more questions? We are happy to discuss your specific needs get in touch and tell us about your business.